We may collect and process the following information from you:
We take appropriate measures to ensure that any personal data is kept secure and for the duration of your use of our App. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data when transmitted to our App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If your personal details change you may update them by accessing the relevant page of the App. If you have any questions about how we use data collected which relates to you, please contact us by sending a request by email to the contact details below.
We retain your personal data as long as it is necessary and relevant for our operations. In addition, we may retain personal data from closed accounts to comply with national laws, prevent fraud, assist with any investigation, enforce our Terms and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal data, we dispose of it in a secure manner according to our data retention and deletion policies.
We use information held about you in the following ways:
save that in respect of any part of Your Information that consists of details relating to your Condition, your health and/or wellbeing, we will only use such information for the purpose of storing that information and to make it available to the applicable Healthcare Adviser.
Notwithstanding the foregoing, we reserve the right to anonymise your data relating to your Condition and included in the App and use such anonymised data for research and publication purposes, including to any third parties.
In addition to the above uses we may use your information to notify you about services which may be of interest to you. For such uses we will only contact you by electronic means (e-mail or SMS) if you have consented to such communication when we collect your data OR if the contact relates to services similar to those which were previously provided to you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.
If you do not want us to pass your details on to third parties for marketing purposes, do not tick the relevant box on the form on which we collect your data.
We may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).
Notwithstanding any terms to the contrary, we may disclose your personal data to third parties:
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking/ticking certain tick boxes we use to collect your data. You can also exercise the right at any time by contacting us using our contact details set out below.
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
A cookie is a small file of letters and numbers that we store on your mobile device if you agree. Cookies contain information that is transferred to your mobile device.
The cookies we use may include:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below.
|User identifier||User_Identifier||This cookie is essential for our App to recognise you when you return to our App|
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our App.
For more information, please contact email@example.com